We cover a 3 Days Replacement Guarantee (except intact box or packet).
The replacement request must be raised within 24 hours after getting the delivery.
Refund is only applicable to the canceled order items due to product unavailability.
REQUIREMENT FOR A VALID RETURN:
Proof of purchase (order number, invoice, etc.)
The reason for return has to be valid and return acceptance conditions met (check out below)
If you find any item missing, or if anything is damaged, please immediately return the package to your delivery agent. After you accept the package, we are unable to receive claims for missing, wrong or defective items.
VALID CONDITIONS AND REASONS TO RETURN AN ITEM (General):
Delivery of wrong product (Wrong color/ size/ style)
Delivery of defective product
Delivery of the products with missing parts
Incorrect content on the website
RETURN/REPLACEMENT GUARANTEE MAY NOT APPLY IN ANY OF THE FOLLOWING CONDITIONS:
Damages due to misuse of the product
Incidental damage due to malfunctioning of product
Any consumable item which has been used.( Skincare, Cosmetics & Perfumes)
Incorrect content on the website
N.B: Replacement of the product is subject to availability of the same on Ample Mart.
Ample Mart reserves the right to accept the cancellation of any order.
